Refund policy
Refund Policy
Thank you for purchasing from our store. As we exclusively sell digital products, please review our refund policy carefully before completing your purchase.
Digital Product Delivery
All digital products are delivered electronically to the email address provided at checkout. Once your order has been processed and the digital product has been sent to your email, delivery is considered complete and fulfilled in full.
Refund Eligibility
We are happy to assist with refunds in the following circumstances:
- You have not yet received your digital product due to a delivery error on our part.
- You experience a technical issue that prevents you from accessing the product, and our support team is unable to resolve it.
Non-Refundable Circumstances
Once a digital product has been successfully delivered to your email address, we are unable to issue a refund, as the service has been fully rendered and the product delivered in its entirety. Due to the nature of digital goods, they cannot be returned once delivered.
This includes, but is not limited to:
- Orders where the digital product has been confirmed as sent to your email.
- Change of mind after delivery has been completed.
- Failure to download or access the product within a reasonable timeframe, provided it was delivered successfully.
How to Request a Refund
If you believe you are eligible for a refund, please contact our support team at support@learnacrylic.com within 14 days of your purchase. Include your order number and a description of the issue, and we will review your request promptly.
Contact Us
If you have any questions about this policy, please don't hesitate to reach out to us at support@learnacrylic.com